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Difference between revisions of "FAQ"
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====Can we freely modify source code of Group-Office Professional?==== | ====Can we freely modify source code of Group-Office Professional?==== | ||
| − | The licence allows you to modify the Open-Source part of Group-Office. So you can create your own modules for Group-Office Professional. You can't modify the Professional modules. The files are encrypted and can't be modified. To get started with creating modules look at this page: [Creating a module] | + | The licence allows you to modify the Open-Source part of Group-Office. So you can create your own modules for Group-Office Professional. You can't modify the Professional modules. The files are encrypted and can't be modified. To get started with creating modules look at this page: [http://www.group-office.com/wiki/Creating_a_module Creating a module] |
====Can I upgrade a community installation with the Professional version?==== | ====Can I upgrade a community installation with the Professional version?==== | ||
Revision as of 07:41, 13 October 2009
Contents
Common
what is the roadmap for the software?
At the moment we are working on these features: http://www.group-office.com/forum/viewtopic.php?f=7&t=4091 In the future we will focus on more CRM and project features.
How old is Group-Office?
Version 3.0 was released in the end of 2008. The first Group-Office was released in 2003: http://sourceforge.net/project/showfiles.php?group_id=76359&package_id=77805
Group-Office Professional server version license
What are the terms of Group-Office Professional?
http://www.group-office.com/data/License+agreement
Can we freely modify source code of Group-Office Professional?
The licence allows you to modify the Open-Source part of Group-Office. So you can create your own modules for Group-Office Professional. You can't modify the Professional modules. The files are encrypted and can't be modified. To get started with creating modules look at this page: Creating a module
Can I upgrade a community installation with the Professional version?
Yes, this is very easy. You just have to replace all files and run install/index.php. The installer should report that everything is fine and you can continue with the upgrade process. After that you have to install the modules at: Start menu -> Modules -> Install
What are the differences between the Professional and the Community version
The Professional version comes with more powerful modules. You can find a comparison chart here:
http://www.group-office.com/Pricing%20and%20Sign%20up/Server+version
Group-Office Professional hosting service
where are the machines physically located on which you host customers?
We host them in a datacenter in 's-Hertogenbosch, the Netherlands. They have 3 Gigabit lines from separate telecom providers. Everything is redundant and we have a 99,9% SLA.
What kind of uptime and data guarantee do you offer?
We garuantee 99.9% uptime. We make daily backups and keep them for 14 days.
What kind of support do you provide?
We provide e-mail and forum support. For technical issues we can also provide phone support.
Can I use my own domain instead of client.group-office.com?
Yes you can. You just have to update your DNS record to point to one of our servers.
