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Difference between revisions of "FAQ"
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| + | ==Common== | ||
| + | |||
| + | ====what is the roadmap for the software?==== | ||
| + | At the moment we are working on these features: | ||
| + | http://www.group-office.com/forum/viewtopic.php?f=7&t=4091 | ||
| + | In the future we will focus on more CRM and project features. | ||
| + | |||
| + | ====How old is Group-Office?==== | ||
| + | Version 3.0 was released in the end of 2008. The first Group-Office was released in 2003: | ||
| + | http://sourceforge.net/project/showfiles.php?group_id=76359&package_id=77805 | ||
| + | |||
| + | |||
==Group-Office Professional licensing== | ==Group-Office Professional licensing== | ||
| + | |||
| + | |||
====What are the terms of Group-Office Professional?==== | ====What are the terms of Group-Office Professional?==== | ||
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====Can we freely modify source code of Group-Office Professional?==== | ====Can we freely modify source code of Group-Office Professional?==== | ||
The licence allows you to modify the Open-Source part of Group-Office. So you can create your own modules for Group-Office Professional. You can't modify the Professional modules. The files are encrypted and can't be modified. | The licence allows you to modify the Open-Source part of Group-Office. So you can create your own modules for Group-Office Professional. You can't modify the Professional modules. The files are encrypted and can't be modified. | ||
| + | |||
| + | |||
| + | ==Group-Office Professional hosting service== | ||
| + | ====where are the machines physically located on which you host customers?==== | ||
| + | We host them in a datacenter in 's-Hertogenbosch, the Netherlands. They have 3 Gigabit lines from separate telecom providers. Everything is redundant and we have a 99,9% SLA. | ||
| + | |||
| + | ====What kind of uptime and data guarantee do you offer?==== | ||
| + | We garuantee 99.9% uptime. We make daily backups and keep them for 14 days. | ||
| + | |||
| + | ====What kind of support do you provide?==== | ||
| + | We provide e-mail and forum support. For technical issues we can also provide phone support. | ||
Revision as of 13:54, 3 March 2009
Common
what is the roadmap for the software?
At the moment we are working on these features: http://www.group-office.com/forum/viewtopic.php?f=7&t=4091 In the future we will focus on more CRM and project features.
How old is Group-Office?
Version 3.0 was released in the end of 2008. The first Group-Office was released in 2003: http://sourceforge.net/project/showfiles.php?group_id=76359&package_id=77805
Group-Office Professional licensing
What are the terms of Group-Office Professional?
http://www.group-office.com/data/License+agreement
Can we freely modify source code of Group-Office Professional?
The licence allows you to modify the Open-Source part of Group-Office. So you can create your own modules for Group-Office Professional. You can't modify the Professional modules. The files are encrypted and can't be modified.
Group-Office Professional hosting service
where are the machines physically located on which you host customers?
We host them in a datacenter in 's-Hertogenbosch, the Netherlands. They have 3 Gigabit lines from separate telecom providers. Everything is redundant and we have a 99,9% SLA.
What kind of uptime and data guarantee do you offer?
We garuantee 99.9% uptime. We make daily backups and keep them for 14 days.
What kind of support do you provide?
We provide e-mail and forum support. For technical issues we can also provide phone support.
