Difference between revisions of "FAQ"

Revision as of 10:17, 5 October 2009

Common

what is the roadmap for the software?

At the moment we are working on these features: http://www.group-office.com/forum/viewtopic.php?f=7&t=4091 In the future we will focus on more CRM and project features.

How old is Group-Office?

Version 3.0 was released in the end of 2008. The first Group-Office was released in 2003: http://sourceforge.net/project/showfiles.php?group_id=76359&package_id=77805

Group-Office Professional licensing

What are the terms of Group-Office Professional?

http://www.group-office.com/data/License+agreement

Can we freely modify source code of Group-Office Professional?

The licence allows you to modify the Open-Source part of Group-Office. So you can create your own modules for Group-Office Professional. You can't modify the Professional modules. The files are encrypted and can't be modified.

Group-Office Professional hosting service

where are the machines physically located on which you host customers?

We host them in a datacenter in 's-Hertogenbosch, the Netherlands. They have 3 Gigabit lines from separate telecom providers. Everything is redundant and we have a 99,9% SLA.

What kind of uptime and data guarantee do you offer?

We garuantee 99.9% uptime. We make daily backups and keep them for 14 days.

What kind of support do you provide?

We provide e-mail and forum support. For technical issues we can also provide phone support.

Can I use my own domain instead of client.group-office.com?=

Yes you can. You just have to update your DNS record to point to one of our servers.