Troubleshooting

General instructions

  1. Make sure error logging is enabled in php.ini (add log_errors=on to /etc/../php.ini)
  2. Make sure Group-Office logging is enabled in config.php ( set $config['log']=true;)
  3. Check the Apache error logs. They are the most important for problem solving!
  4. Search this site
  5. Search the forums
  6. If you have a support contact send a good description of the problem and relevant error messages to Intermesh.