This manual is deprecated. Please visit https://groupoffice.readthedocs.io for the latest documentation. |
Difference between revisions of "Features"
From Group-Office Groupware and CRM Documentation
(→Core) |
(→Tickets) |
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==Tickets== | ==Tickets== | ||
− | *Create tickets through web form | + | *Create tickets through customizable web form |
*Auto import tickets from IMAP mailbox | *Auto import tickets from IMAP mailbox | ||
*Easy delegation of tickets | *Easy delegation of tickets |
Revision as of 10:35, 24 June 2013
Contents
Core
- Global search to find any item in Group-Office quickly
- Advanced user and group management
- Module manager to disable and enable features per user or user group
- LDAP Authentication, user and group synchronization
- IMAP authentication
- Strong password validation
- Activity log to record all delete and updates on items
Addressbook
- Full synchronization through ActiveSync, SyncML and CardDAV
- Address lists for newsletters and recipient selection
- Send large batch mails
- History of all projects, tickets, notes, e-mail through links
- E-mail conversations can be linked easily
- Document templates for MS Word and Open Document format
- Comments
- Store files at contacts or companies
- Separated company profile from contacts
- Export and import in vcard and CSV format
- Extendable with custom fields
Billing
- Create quotes,orders and invoices
- PDF and Open Document templates for quotes, orders and invoices
- Product catalog
- Various export and reporting options and custom exports
- MT940 bank import
- Extendable with custom fields
- Status history
- Automatic tasks and reminders
- Keep track of purchase invoices
- Recurring invoices
Bookmarks
- Share bookmarks
- Configure them as module so it integrates with Group-Office
Calendar
- Full synchronization through ActiveSync, SyncML and CalDAV
- Store files, projects, contacts etc. through links at appointments
- Create group views
- Schedule meetings
- Resource booking
- Supports scheduling with remote systems such as outlook, gmail etc.
- Sharing
- Export and import in icalendar format
- Extendable with custom fields
- Schedule mails to users with their appointments in a PDF attachment
- Free busy information
- Full synchronization through ActiveSync and IMAP
- User friendly webmail Ajax GUI.
- Setup multiple e-mail accounts though IMAP
- Share accounts and IMAP folders
- Advanced mail filtering and auto reply with Sieve.
- SMIME Signing and encryption
- Advanced e-mail templates
- Quick linking of mails to contacts, companies and projects
- Contact image
- Save mail as file, link, ticket, note, task and appointment
Files
- Connect with WebDAV
- Folder sharing
- Local editing with the Group-Office Transfer Agent
- Thumbnail view
- Dropbox integration
- ownCloud integration
- Google docs integration
- Image viewer
- ZIP Compression and decompression
- File templates for new documents
- Extendable with custom fields
File search
- Indexing of Microsoft Word, OpenDocument, PDF, E-mail and text files
- Advanced search options
- Create document bundles
- Export search results to PDF or zip file
- Quick edit file custom fields of search results
Mailserver
- Full postfix and dovecot integration
- Managesieve filtering
- Domain and mailbox management
- Automatically create mailboxes for new Group-Office users
- Group-Office password synchronization
Notes
- Easily add notes to contacts, companies, projects etc.
- Password encryption
- Extendable with custom fields
Projects
- Advanced time tracking
- Archive all related items with projects
- Project templates for different types of project items
- Extendable with custom fields
- Expenses
- Create invoices from projects
- Reporting tools
- Document templates for MS Word and OpenDocument format
Scanbox
- Scans folder for incoming documents through WebDAV, FTP or other means
- Save scanned documents
- E-mail scanned documents
- Link scanned documents
Site CMS
- Integrate web pages with Group-Office
- Manage site content
Start page
- Announcements
- RSS Feed reader
- Latest edited documents
- Appointments
- Tasks
- Projects
- Quick note
Tasks
- Full synchronization through ActiveSync, SyncML and CalDAV
- Easily add tasks to contacts, companies, projects etc.
- Share tasklists
- Extendable with custom fields
Tickets
- Create tickets through customizable web form
- Auto import tickets from IMAP mailbox
- Easy delegation of tickets
- Advanced ticket type permissions
- Extendable with custom fields
- E-mail templates for keeping customers up to date with the ticket status
- Keep track of support fees
Workflow
- Create workflow processes for documents
- Each steps needs to be approved by one or more users
- Attach workflow history to PDF documents