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Features
From Group-Office Groupware and CRM Documentation
Contents
Core
- Advanced user and group management
- LDAP Authentication, user and group synchronization
- IMAP authentication
- String password validation
Addressbook
- Full synchronization through ActiveSync, SyncML and CardDAV
- Address lists for newsletters and recipient selection
- Send large batch mails
- History of all projects, tickets, notes, e-mail through links
- E-mail conversations can be linked easily
- Document templates for MS Word and Open Document format
- Comments
- Store files at contacts or companies
- Separated company profile from contacts
- Export and import in vcard and CSV format
- Extendable with custom fields
Calendar
- Full synchronization through ActiveSync, SyncML and CalDAV
- Store files, projects, contacts etc. through links at appointments
- Create group views
- Schedule meetings
- Resource booking
- Supports scheduling with remote systems such as outlook, gmail etc.
- Sharing
- Export and import in icalendar format
- Extendable with custom fields
- Schedule mails to users with their appointments in a PDF attachment
- Full synchronization through ActiveSync and IMAP
- User friendly webmail Ajax GUI.
- Setup multiple e-mail accounts though IMAP
- Share accounts and IMAP folders
- Advanced mail filtering and auto reply with Sieve.
- SMIME Signing and encryption
- Advanced e-mail templates
- Quick linking of mails to contacts, companies and projects
- Contact image
Tasks
- Full synchronization through ActiveSync, SyncML and CalDAV
- Easily add tasks to contacts, companies, projects etc.
- Share tasklists
- Extendable with custom fields
Notes
- Easily add notes to contacts, companies, projects etc.
- Password encryption
- Extendable with custom fields
Files
- Connect with WebDAV
- Folder sharing
- Local editing with the Group-Office Transfer Agent
- Thumbnail view
- Dropbox integration
- ownCloud integration
- Google docs integration
- Image viewer
- ZIP Compression and decompression
- File templates for new documents
- Extendable with custom fields
Tickets
- Create tickets through web form
- Auto import tickets from IMAP mailbox
- Easy delegation of tickets
- Advanced ticket type permissions
- Extendable with custom fields
- E-mail templates for keeping customers up to date with the ticket status
- Keep track of support fees
Projects
- Advanced time tracking
- Archive all related items with projects
- Project templates for different types of project items
- Extendable with custom fields
- Expenses
- Create invoices from projects
- Reporting tools
Billing
- Create quotes,orders and invoices
- PDF and Open Document templates for quotes, orders and invoices
- Product catalog
- Various export and reporting options and custom exports
- MT940 bank import
- Extendable with custom fields
- Status history
- Automatic tasks and reminders
- Keep track of purchase invoices
- Recurring invoices