Tickets

Under construction

Module permissions

Only a member of the "Admins" user group can administrate this module. Users who have manage permissions can respond to, delegate and close tickets. Users with only "Use" permissions on the module can create tickets and view their own tickets only.

Customizing the create ticket page

You can customize the create ticket page by copying the folder:

modules/tickets/extern/template

to a custom folder outside Group-Office.

then add the following line to config.php:

$config['tickets_template_path']="/path/to/custom/template/folder";