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Features

From Group-Office Groupware and CRM Documentation
Revision as of 10:06, 24 June 2013 by Admin (Talk | contribs) (Core)

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Core

  • Global search to find any item in Group-Office quickly
  • Advanced user and group management
  • Module manager to disable and enable features per user or user group
  • LDAP Authentication, user and group synchronization
  • IMAP authentication
  • String password validation
  • Activity log to record all delete and updates on items

Addressbook

  • Full synchronization through ActiveSync, SyncML and CardDAV
  • Address lists for newsletters and recipient selection
  • Send large batch mails
  • History of all projects, tickets, notes, e-mail through links
  • E-mail conversations can be linked easily
  • Document templates for MS Word and Open Document format
  • Comments
  • Store files at contacts or companies
  • Separated company profile from contacts
  • Export and import in vcard and CSV format
  • Extendable with custom fields

Calendar

  • Full synchronization through ActiveSync, SyncML and CalDAV
  • Store files, projects, contacts etc. through links at appointments
  • Create group views
  • Schedule meetings
  • Resource booking
  • Supports scheduling with remote systems such as outlook, gmail etc.
  • Sharing
  • Export and import in icalendar format
  • Extendable with custom fields
  • Schedule mails to users with their appointments in a PDF attachment

E-mail

  • Full synchronization through ActiveSync and IMAP
  • User friendly webmail Ajax GUI.
  • Setup multiple e-mail accounts though IMAP
  • Share accounts and IMAP folders
  • Advanced mail filtering and auto reply with Sieve.
  • SMIME Signing and encryption
  • Advanced e-mail templates
  • Quick linking of mails to contacts, companies and projects
  • Contact image
  • Save mail as file, link, ticket, note, task and appointment

Tasks

  • Full synchronization through ActiveSync, SyncML and CalDAV
  • Easily add tasks to contacts, companies, projects etc.
  • Share tasklists
  • Extendable with custom fields

Notes

  • Easily add notes to contacts, companies, projects etc.
  • Password encryption
  • Extendable with custom fields

Files

  • Connect with WebDAV
  • Folder sharing
  • Local editing with the Group-Office Transfer Agent
  • Thumbnail view
  • Dropbox integration
  • ownCloud integration
  • Google docs integration
  • Image viewer
  • ZIP Compression and decompression
  • File templates for new documents
  • Extendable with custom fields

Tickets

  • Create tickets through web form
  • Auto import tickets from IMAP mailbox
  • Easy delegation of tickets
  • Advanced ticket type permissions
  • Extendable with custom fields
  • E-mail templates for keeping customers up to date with the ticket status
  • Keep track of support fees

Projects

  • Advanced time tracking
  • Archive all related items with projects
  • Project templates for different types of project items
  • Extendable with custom fields
  • Expenses
  • Create invoices from projects
  • Reporting tools

Billing

  • Create quotes,orders and invoices
  • PDF and Open Document templates for quotes, orders and invoices
  • Product catalog
  • Various export and reporting options and custom exports
  • MT940 bank import
  • Extendable with custom fields
  • Status history
  • Automatic tasks and reminders
  • Keep track of purchase invoices
  • Recurring invoices